What personal information do we collect and how do we use it?
The type of personal information that we receive will depend entirely upon the personal information you choose to provide to us. In most cases, personal information collected from you will be via the feedback / enquiry / booking forms you complete and submit on our website and Facebook page. Further personal information may be collected from you when you communicate with us by telephone, correspondence (letter, facsimile or email) or have contact with us in person.
Additionally, the web server may automatically retain your IP address and your activity on the site (such as the time you visit and the pages which you view) when you visit our website. We collect your personal information to enable us to respond to your enquiry and to assist our services. Examples of services for which information may be used or disclosed are, to register and resolve customer complaints or issues, improve our services and product quality based on customer feedback and we may also use it to inform customers of special offers and other promotions.
If you do not provide all of the required / requested personal information, we can not guarantee that all information or content within your enquiry, comment or complaint will be received by us or that all information relating to our special offers and other promotions will be provided to you.
Disclosing and storing personal information
We employ appropriate security methods to ensure correct use of all personal information. We will not disclose, sell or provide any part of our customer database to an outside organisation or other party. The collected personal information may be distributed within our store network only (Tsuru Sushi Cafés).
We will take reasonable steps to:
(a) ensure all personal information is kept secure and protected from misuse, and unauthorised access, modification or disclosure; and
(b) destroy personal information which is no longer required.
We will ensure that all personal information is recorded, stored and made available for inspection in accordance with our obligations under Australian law. Should you require access and/or need to update your information simply contact us via the address provided below.
Users are advised that there are inherent risks transmitting information across the Internet.
Please contact us if you have any queries.